employer cover photo
employer logo
employer logo

Stewart Business Systems

Part of Xerox

Is this your company?

One of the worst places I have ever been associated with - Field Service Technician Stewart Business Systems Employee Review

1.0
Feb 10, 2017
Recommend
CEO approval
Business Outlook

Pros

Really none come to mind Unless you consider being miserable and unhappy a Pro

Cons

Can't live on the salary Poor training Poor communication High turnover They will say what you want.to hear just to buy time and hope you forget the promises

avatar
Stewart Business Systems Response
9y
I appreciate you taking time to share your frustration and am sorry to hear working at Stewart didn't meet your expectations. We were a bit surprised to read this review. In particular, it's clear you felt you weren't being paid fairly or trained properly. Given we are in the technology business, we have an entire process dedicated to training our service technicians. Additionally, new hires are taught to seek out help as much as they need. For any candidates considering a service tech role with us, please inquire about our approach to training in the interview and decide for yourself if it is sufficient. We'd also be happy to have you speak with some of our long-term technicians to get their advice on how to get up-to-speed and confident in your role. It's in our best interests to make you a pro at your job! As for the compensation, when someone accepts a role in our organization, as this reviewer did, we believe we are entering into a partnership and assume that in agreeing to the pay rate, you will deliver your services in exchange. We don't want anyone to accept a role with us if they feel the pay is beneath them. That does not make for a good partnership. I would encourage anyone exploring a job with us to be certain the pay we mutually agree to is acceptable. That way, you can do the job with confidence and satisfaction. We wouldn't want it any other way. We want employees to feel good about their decision to work at Stewart. - Joe O'Malley, President

Explore other reviews about Stewart Business Systems

5.0
May 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Opportunity to make money but you have to bust your butt.

Cons

Disconnect between sales team, billing, and the teams that get the equipment to customers. Difficult process.

4.0
Mar 9, 2015
Recommend
CEO approval
Business Outlook

Pros

I have had the pleasure of working at Stewart for the past 11 years. Stewart is a growing organization that has tremendous opportunity for growth in NJ and PA more importantly. Our 75 technicians, Dedicated Help Desk, Local Dispatch, and Local Billing are some of the things that make life easy here as a sales rep. If you work hard it will ABSOLUTELY PAY OFF! Aside from the great commission checks from working hard I was also just awarded a TRIP TO THE BAHAMAS for 5 Days for coming in 2nd place for a contest that Stewart was running. They give you plenty of great technology, Ipads, laptops, smartphones, and other tools to get the job done in a professional manner. Our unique footing in the market place also makes sales easier. We truly are the "Best of Both Worlds", Local Service with a National Presence, and we can honestly say that there is not another model like us in the NJ PA areas.

Cons

Any service company is going to have its room for improvement. Dealing with service is never easy especially in our industry. Stewart tries their hardest to make it easy though by offering a plethora of great bonuses and unique programs for our service technicians and reps. I rated everything at 4 stars because there is always room for improvement. Stewart is growing every day and implementing new techniques and programs to guarantee our service and make us a Top Option for any Document Workflow Process.

See reviews by: Helpful|Rating|Date|All