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Stewart Business Systems

Part of Xerox

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Micro Managing - Anonymous employee Stewart Business Systems Employee Review

2.0
Oct 28, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some nice people in the company with industry experience. Hard to get fired because they are desperate to keep sales team members. Can literally go months with putting zeros on the board and not get fired.

Cons

Meetings about meetings about meetings. Every second of every day must be accounted for in CRM...this is incredibly time consuming. Only 2 prospecting methods (pound the telephone and knock on doors). Spend way more time talking about the sales process versus actually selling...then management wants to talk about it some more. Teleprospecting is becoming more and more difficult. It can be done properly when you reference sell and have testimonials. No DMs want to hear a commissioned sales person say how they helped relevant company XYZ...do you have time on Tuesday at 10 or Thursday at 1? These DMs want to hear it directly from your satisfied clients who are not paid commission on Stewart products/services. The micro management here will make any seasoned sales professional pull their hair out. It seems like it's more important to make 70 phone calls a day with zero meaningful conversations versus actually selling...but as long as your activity is logged in the CRM and every second of your calendar up to date, you had a good day. People sell the make money and have freedom!!!

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Stewart Business Systems Response
6y
Thanks for writing and for the sales efforts you made while here. I'd like to address a few points in your review. While someone is getting up to speed, there can be zeros on the board. What we look for is activity to see that the work is being put in to build the pipeline for future months. This may lead to your micromanagement conclusion. We feel the CRM can only help you with your sales activities. The reminders, the forecasts -- it's all there. Seasoned sales professionals see the value and know how to make it a few minutes a day that will yield desired outcomes. And those successful sales professionals do have the freedom you reference. The meetings are intended as coaching opportunities, team camaraderie and healthy competition. If those hours are spent wisely and you seek to incorporate the info into your day, the time is well spent. We will keep your feedback in mind and ensure we stay focused on RESULTS and activities to get each salesperson hitting their professional and personal goals.

Explore other reviews about Stewart Business Systems

5.0
May 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Opportunity to make money but you have to bust your butt.

Cons

Disconnect between sales team, billing, and the teams that get the equipment to customers. Difficult process.

4.0
Mar 9, 2015
Recommend
CEO approval
Business Outlook

Pros

I have had the pleasure of working at Stewart for the past 11 years. Stewart is a growing organization that has tremendous opportunity for growth in NJ and PA more importantly. Our 75 technicians, Dedicated Help Desk, Local Dispatch, and Local Billing are some of the things that make life easy here as a sales rep. If you work hard it will ABSOLUTELY PAY OFF! Aside from the great commission checks from working hard I was also just awarded a TRIP TO THE BAHAMAS for 5 Days for coming in 2nd place for a contest that Stewart was running. They give you plenty of great technology, Ipads, laptops, smartphones, and other tools to get the job done in a professional manner. Our unique footing in the market place also makes sales easier. We truly are the "Best of Both Worlds", Local Service with a National Presence, and we can honestly say that there is not another model like us in the NJ PA areas.

Cons

Any service company is going to have its room for improvement. Dealing with service is never easy especially in our industry. Stewart tries their hardest to make it easy though by offering a plethora of great bonuses and unique programs for our service technicians and reps. I rated everything at 4 stars because there is always room for improvement. Stewart is growing every day and implementing new techniques and programs to guarantee our service and make us a Top Option for any Document Workflow Process.

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