Not what I expected. Surprise, it’s terrible. - Anonymous employee Stitch Fix Employee Review

1.0
Aug 29, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Catered lunches, diverse culture, events. If you truly love helping others, don’t expect to be rewarded for that here. They will smile and tell you that quality customer service is what they are here for in the beginning, then once you get here and fall short of your productivity goals, they will snatch you up regardless of your 100% customer satisfaction rating, and tell you your work isn’t good enough and belittle and insult your work ethic in the process. News flash, satisfactory results take a little longer to achieve!

Cons

Expectations, not clear with intentions, unrealistic production obsession, cliquish, hazing, hypocrisy, and hr issues. I would love to give a personal example here, but it would compromise my anonymity. Just do yourself a favor and don’t work here unless you are a student that desperately needs to make money. Otherwise, don’t. It’s not a real career.

Explore other reviews about Stitch Fix

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

• I work with genuinely kind, supportive people who are always willing to jump in and help or give feedback to help me grow. • I've had the opportunity to partner with a variety of teams and build meaningful relationships across the business even from a remote setting. • Flexible work environment that allowed for a healthy work-life balance. • I've always felt trusted to manage my workload and bring new ideas to recruiting processes. • Mission-driven culture with employees who truly cared about helping clients feel confident in their personal style. • Great place to develop recruiting skills while working alongside talented and thoughtful teammates.

Cons

• Stakeholder alignment could take time when multiple teams were involved in hiring decisions. • I honestly don't have many cons to share. I can genuinely see myself working at Stitch Fix for many years to come. It's a company that truly values its people, and I'm proud to say I work here when people ask. The culture, mission, and people make it a place where I feel supported, challenged, and excited to contribute every day.

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

- The company started out with good intentions I feel, as we have the ability to set our own schedule and working from home is always a plus.

Cons

- As time goes on, more and more have been taken away from stylists. Our scheduling freedom was removed this year, which was a huge reason most people applied for this job. In other part time jobs, you can usually give shifts away or trade with others, but now you have no flexibility and are expected to work max hours every week. - Stylists have not been given a raise in years and instead are capped after you work here for so long. - Seems like the company is heading in a direction for stylists to be taken over by AI, but we'll see! - You are completely controlled by your metrics, which a lot of times you have no control over because of bad inventory, but will be monitored and put on corrective action + eventually fired if your metrics aren't always where the company wants them to be

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