Pros
1. Pay 2. Flexibility 3. Employee Discount
Cons
So many.... 1. Expectations and metrics: unrealistic because they don’t fluctuate based on inventory. There are hundreds of reviews on the negatives/cons and PLEASE DO YOURSELF A FAVOR AND BELIEVE THEM. I got dinged on stupid stuff like sleeve length and inseam, even when I was following a guide. Also, how is it that the metric that has the most weight has a moving target??? How is that ok? That basically means that they were expecting unrealistic goals and whatnot and basically wanted stylists to sell their souls to Stitch Fix – not happening. The only time you can ‘flex down’ aka lower your quota is if you have a group or 1-1 call or have to listen to all the upspeak during a stylist call. If inventory is sucky, oh well, figure it out and make sure you hit your numbers (modern-day slavery). 2. Inventory: As others have mentioned the inventory is overpriced, expensive and outdated. We can have a client from the age of 13-100 for goodness sake. Not everyone wants to wear a floral doily or flowy clothing. Just because someone is plus doesn’t mean they want to wear dark colors the size of a tent all the time. Clients are constantly telling stylists that they want cutting edge, trendy pieces and we’re forced to send them things that they’ve seen before, have horrible patterns and cheap fabric. 3. Company culture: Now, because I was remote, I didn’t necessarily care so much about the disconnect amongst peers. I felt more connected through the forum we used but that’s because it was a space for others to voice the same feelings as me – burned out, exhausted, etc. The passive aggressiveness is real. They say they support you but that really means to look at mounds of collateral and figure it out. 4. COVID: They laid off a ton of workers in Cali but kept hiring. That ain’t right. Even when hours and inventory were fluctuating, they didn’t really accommodate the pandemic well. As I mentioned above, the metrics didn’t fluctuate due to inventory, which sucks ALL.THE.TIME. 5. Overall, when I started, it was alright! My manager was great and it wasn’t as crazy as it is now. At one point, they wanted us to do 5 Fixes an hour (that decreased, slightly, after so many stylists complained). That meant, in a matter of 12 minutes, you had to: 1) read all their feedback, at least enough to understand fit and style (good luck with the clients that had 90 Fixes in their history), 2) read through their profile and hope that the inventory matched the demand, 3) God forbid they put in a request because guaranteed you won’t find what they want, 4) write a note that’s at least 800 characters long, 5) and ensure that every piece you send is Client-right. In 12 minutes, I’ve barely breathed 5 times, let alone put a Fix together that’s perfect for a client. The only way to do that is if inventory is acting right and it’s a clients first 5 Fixes. After that, they get picky and inventory continues to suck. How any of the people who reviewed this company lasted more than 2 years is beyond me. Maybe they were just that much better than me. But, I’m about protecting my peace and this job was causing so much anxiety that it was affecting my health. If you’re considering Stitch Fix, just make sure you’ve read through the reviews first. Everyone says the same thing and it’s true. I JUST ended my tenure there and it was getting ridiculous. I waited some time before putting out this review because I wanted to see how my life had changed. Let me tell you, it was a weight off my shoulders and my anxiety has been so much better. It wasn’t horrible those first 6 months, but when the pandemic happened, that’s when you know what hit the fan. I do hope that Stitch Fix becomes more flexible with their expectations because it’s only going to get worse. They are trying to chuck out more and more Fixes and working their stylists to the bone. I wouldn’t say it was the worst place I’ve worked at because I’ve had some crappy, crazy part-time jobs that were much worse. But, if you want to have a good life and not be anxious all the time, avoid at all costs. It’s not worth the pennies they pay you.