Look Elsewhere - Stylist Stitch Fix Employee Review

Oh, boy. Where to start… •You’re only allowed to work between 8am-8pm on any given day under the guise of “making sure you have tech support” (y’know, instead of just hiring more tech support). So I sure hope your kids/roommates/pets/other job don’t need you between those hours. •You used to be able to work any hours, meaning you schedule yourself 5 hours one day, you can work those at anytime and in any combination you chose. That’s gone. •This is a “female-led” company in which female empowerment is not a thing anymore. •The main proprietary platform where styling is actually done will be unusable a good chunk of any given week. You’ll be asked to “pivot” and move your hours to accommodate tech failures. •Even if the platform IS working, you’ll have your choice of 17 floral tops, three hoodies, and all the skinny jeans on earth for your clients. That’s it. Inventory is a joke and despite all the feedback over the years from stylists who actually have to send these things, no one has ever fixed the problem. •Your clients will ask for stuff they see in one of the six marketing emails they get sent daily, or from one of the super pretty Instagram posts. You will have none of it. Apparently they only bought that one specific piece for the photo shoot. And the model took it home. Or they set it on fire. Not sure, but you’ll never see it in inventory and will be forced to explain to your clients that “you’ll keep an eye out for it” and pray they just forget. •Oh, did you want to hear from someone in upper management why major, job-altering decisions were made abruptly that impact your whole life? Nah. You’ll see a company-wide communication with lots of rosy language and a sign off instructing you to “speak with your lead” if you have further questions. Your leads will not have answers. Upper management has ghosted them, too. •The “system” puts together a feature called “Fix Preview” where your clients look at 10 items to see if they want any of those in their Fix. The preview will include 3 of the same top in different colors, an olive cargo jacket in summer, and a $168 silk romper. Your client has asked for casual things for a beach vacation. They will think you’re an idiot. •You will stick with the company through COVID, work the 5 hours a week they can offer, stay as positive as possible, and still work hard to make your clients happy. You will receive a Stitch Fix water bottle. •Your new CEO will send a gross, sickingly-sweet, ultra-condescending and peppy email, outlining her excitement and joy for the road ahead on the same day new policies are introduced that essentially boil down to “deal with it or quit”, sending employees into a huge panic as they attempt to plan out their whole lives in 10 days. There will be no mention of any of these things in the above-mentioned email. •Actually, aside from the actual “deal with it or quit” policy announcement, upper management will have NOTHING to say about it and will continue as though people aren’t losing their jobs because they have to choose between their many responsibilities or their jobs. •They will un-ironically then ask you to adjust your hours the following week to accommodate - you guessed it! - more tech issues •They will tout size inclusivity in all marketing, while offering only matronly plus size options or extremely bright bike shorts. There’s no in-between. •They no longer promote from within. They may interview you for a lead, a team coach, etc., but they’ll turn around and hire someone from Target who has never styled in their lives. They do this because a promoted stylist will be too sympathetic to their styling team. •You will sincerely care about your clients’ experiences and will have no inventory options and will have to explain to a 18 year old how great a cardigan is while you dress her like her mom. •You will roll with all the changes because the position is perfect for your schedule, and that will be taken from you. •You will resort to long Glassdoor reviews and Reddit rants in the hopes someone from corporate reads them and does something about it.