1.0
Jun 5, 2022
Former employee, more than 3 years
Minneapolis, MN
Recommend
CEO approval
Business Outlook
Pros
Work from home and a nice discount
Cons
The company has shifted its focus away from customer satisfaction and a positive work environment. When I started back in 2019, stylists had more freedom and were listened to. Now, it is all about styling clients AS FAST AS POSSIBLE. There are always tech issues and low inventory that cause issues for stylists, but the company will not listen. If you don't hit your metrics, it is YOUR FAULT. Other stylists are great management is not. The company lies to clients about their technology tests and forces stylists to take the blame (not even kidding). It got to the point where there was no integrity. It's all about the money.