Save Yourself From Misery - CA Stylist Ambassador Stitch Fix Employee Review

CEO is so committed to making their Freestyle platform work that she’s blind to obvious holes in the business plan. Stylists are so jaded and unhappy by lack of company consideration that they they make the client experience miserable. There is zero concern for employee morale and they offered the same excuses for lack of inventory the entire time I worked there. Stylists don’t have the inventory they need period. There are weeks at a time where stylists don’t have pants or appropriate tops to send. I spent three months with a single pant or denim option to send to our men’s clients. Stylists are told to take the blame if the algorithm upsets the customer. Stylist tasks are timed minute by minute so you have to take your laptop with you to even use the restroom. Everyone is micromanaged with no consideration to reality. For instance, a stylist will be forced to send something a client has avoided because there isn’t sufficient inventory to meet their preferences for five people. We were told for months that our jobs were safe and then abruptly laid off.