Needs a big 'Fix' - Stylist Stitch Fix Employee Review

2.0
Oct 22, 2023
Recommend
CEO approval
Business Outlook

Pros

-You get to make your own schedule

Cons

-There's a pay cap after working for a few years. Pay for stylists hasn't increased in a couple of years now despite being asked to style more and faster. Someone who has been there 10 years will be making the same as someone who is fairly new. -You have to reach strict goal metrics every week aka styling a certain amount, how much clients keep from you, etc. There can be numerous things that affect these each week like inventory, the site breaking, etc., but that is never taken into account. If you fall below metrics, your lead will put you on a plan. Micromanaging is an issue with lots of leads. -Their website breaks frequently. You are never paid for the downtime, just asked to move your hours back even if it's on a Friday. -Inventory 90% of the time is awful with little to choose from and repeat styles from previous years. This again will affect your metrics which you will be blamed for when the client is not happy with their pieces. -There is no growth in the company and doesn't appear to be likely in the future. Stylists were basically told if you don't like this fact then you can leave. -You are given very little time to complete a Fix which continues to be decreased every year. This leaves no time to actually dive into a client's profile and learn their preferences. -Lots of layoffs, so future of company looks grim

Explore other reviews about Stitch Fix

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Work schedule is very flexible.

Cons

There are limited opportunities for advancement.

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

- The company started out with good intentions I feel, as we have the ability to set our own schedule and working from home is always a plus.

Cons

- As time goes on, more and more have been taken away from stylists. Our scheduling freedom was removed this year, which was a huge reason most people applied for this job. In other part time jobs, you can usually give shifts away or trade with others, but now you have no flexibility and are expected to work max hours every week. - Stylists have not been given a raise in years and instead are capped after you work here for so long. - Seems like the company is heading in a direction for stylists to be taken over by AI, but we'll see! - You are completely controlled by your metrics, which a lot of times you have no control over because of bad inventory, but will be monitored and put on corrective action + eventually fired if your metrics aren't always where the company wants them to be

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