Unrealistic expectations - Territory Manager Stonhard Employee Review

2.0
Apr 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Great head office staff. Training is good at the head office.

Cons

Not very upfront during interview. I was the 6th person hired in 4 years. How can all 6 hires be wrong. There is 2717 accounts in my assigned territory. In the last 5 years only 90 purchased from Stonhard. I failed to reach expectations because I was given 6 weeks to rebuild a territory on life support. Sales were not coming in like they expected. I guess they failed to see what it takes to build a territory. 90 accounts had to get to know me. 6 weeks was not enough. Cold calling and trying to build relationships takes time especially when the average call to one customer takes 17 times to get a yes. 6 weeks was not long enough. My territory and salesmanship was compare to others with established territories.

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Stonhard Response
6y
Thanks for the note as we%E2%80%99re always looking for constructive, real-time feedback. I%E2%80%99m sorry things did not work out during your time at Stonhard. Our Territory Managers are the driving force in what makes Stonhard the industry leader that we are, and a lot of that has to do with our training process. Our new TMs are in training classes for the first 2 years they are on-board, not just 6 weeks. I%E2%80%99m sorry if there was any confusion during the hiring process, and if there is anything in particular, please reach out so we can ensure the transparency in our process that we always strive for. Thanks again for reaching out.

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