Run. This company should not be in business. - Carrier Relations Representative Stord Employee Review

1.0
Mar 30, 2023
Recommend
CEO approval
Business Outlook

Pros

WFH. that's it. and WFH really is not that great if you're experiencing crippling anxiety from the stress of your job that doesn't even pay your bills.

Cons

coming back here a few months post-layoff because I really feel it is THAT important to warn people about Stord. I am going to sound really privileged for a sec, but I was happy they laid me off. I had to take a short disability at one point during my tenure at Stord due to the mental toll that a job that didn't pay my bills or ever allow for me to make commission took on me. I woke up everyday for Stord and I could physically feel my adrenaline and cortisol levels shoot up and my body tense into fight or flight. no I'm not exaggerating. yes it is that bad. the managers are all absent when you need them and down your throat when you're trying to be an adult and do the job they hired you to do. explain that dichotomy. you can't even book a truck without having to wait a minimum of 30 minutes on one reply from a manager only for them to give a counter rate that is so below market rate its actually delusional. their customers are all the worst shippers and receivers on planet earth and I'm not exaggerating here either. I was continually the bearer of bad news as owner operators whom I booked on loads sat for days on end at receivers trying to offload product that wasn't being received for any one of a myriad of reasons that day that could've been avoided if only through more concise communication and more effective account prospecting on the customer side of the brokerage. 9 times out of 10 the drivers on these loads received no pay for those days without work, stuck on a load that should have been reveled to them was not worth their time in the first place. I could go one for hours about all the horrible business practices I witnessed here, but I won't. Stord wasted about 9 months of my life that I will never get back. It is impossible to succeed unless you are soulless and spineless at this company. Unless both of those descriptors fit you well, take my advice and work literally anywhere else. You're welcome.

Explore other reviews about Stord

5.0
Jul 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stord offers competitive pay and meaningful equity to all full time employees, giving every employee the opportunity to share in the company's success. We continue to grow through both organic expansion and acquisitions, creating exciting opportunities and increasing the value of that equity. The work is demanding, but it is rewarding. Employees are trusted with a level of ownership and responsibility that would be difficult to find elsewhere, especially early in their careers. If you are looking to learn quickly, solve complex problems, and make a real impact, there are few places that provide this kind of experience. It is exciting to be part of a company that is genuinely growing and succeeding in an industry where that is not always the case.

Cons

Stord is not the right fit for everyone. It is a fast-paced, high-expectation environment where priorities can change quickly, and there is often ambiguity. Success requires being self-motivated, adaptable, and comfortable taking ownership without having every answer or process laid out for you. The pressure can be intense at times, but if you are ambitious, willing to work hard, and eager to grow, you will be given opportunities to take on responsibilities well beyond your title. Those who embrace that environment tend to advance quickly and develop skills that are difficult to gain elsewhere.

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

* Friendly coworkers and a welcoming training environment. * Fast-paced operation with opportunities to learn warehouse and logistics processes. * Leadership is expected to take ownership and support the team when needed. * Good experience for those looking to build operations or supply chain management skills.

Cons

* The schedule and time expectations for salaried leaders did not match what was communicated during the hiring process. * Managers are expected to remain until all available work has been completed, which can result in workdays extending several hours beyond the scheduled shift. * The lack of clarity around long-term scheduling made it difficult to maintain outside commitments. * I believe candidates would benefit from receiving a more transparent explanation of the expected hours and day-to-day responsibilities before accepting the role.

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