Culture has changed and seems their focus has too - Anonymous employee Strive Health Employee Review

2.0
Jun 9, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is good, but I guess money doesn't buy happiness.

Cons

The culture shifted and the focus is on metrics, while I understand, I do not feel the patients are the concern. It's how many people we see vs quality of the contact we make. It's disappointing. They offered unlimited PTO- only people I see taking lots of PTO are non patient facing employees. So those who have to "meet metrics", PTO is limited based on your metrics. However, patients are tired of the phone calls, yet we have to call!! How can you meet metrics when a patient won't answer!? This is not the company that I knew a year ago, and I was seeing all my patients a year ago.

avatar
Strive Health Response
2y
Thank you for sharing your feedback - your honesty is appreciated. We strive to create an environment where both high-quality patient care and operational efficiency are prioritized while fostering a positive employee experience. We will review your feedback to explore ways to improve in these areas. We are dedicated to continuous improvement and your input helps us move towards that goal and if you have any further suggestions or would like to discuss your concerns in more detail, please feel free to reach out to us at peopleops@strivehealth.com.

Explore other reviews about Strive Health

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Patient first, value based model of care, inclusive culture

Cons

No downsides to point to

1.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros: The only real benefit was gaining experience in a fast-paced care coordination environment. It helped build multitasking skills, and a few coworkers were genuinely helpful.

Cons

Cons: My experience was dominated by what felt like excessive micromanagement and a very inconsistent management culture. There was a noticeable lack of fairness in how employees were treated, and it often felt like favoritism influenced who was supported or given opportunities to advance. There also appeared to be a pattern where internal relationships and personal connections within the department had more influence than actual performance, which made it difficult to feel like growth was based on merit. Communication from care coordinator leads was another major issue. Despite expectations for staff to respond quickly and professionally, urgent messages, call-outs, and escalations were often ignored or significantly delayed by leadership. This created unnecessary stress and left employees without support when it was needed most. Overall, the environment felt disorganized at the leadership level, with poor communication, uneven management practices, and a lack of accountability.

avatar
Strive Health Response
2mo
Thank you for taking the time to share your feedback with us. We're glad the role has given you a meaningful experience in care coordination, and appreciate your honesty among other areas. Treating every team member with fairness is something we take very seriously at Strive. Concerns around consistency and communication are not taken lightly. We encourage you to connect with People Operations at peopleops@strivehealth.com, if you haven't already. We are committed to continuous improvement and will use this input as we continue to evolve.
See reviews by: Helpful|Rating|Date|All