Solid, but needs Improvement - Tutor StudyPoint Employee Review

3.0
Mar 31, 2016
Recommend
CEO approval
Business Outlook

Pros

Overall, StudyPoint is a company that is committed to becoming better. Since I started working with them in 2013, they have made several improvements that benefit clients and staff. In the almost 3 years that I have worked at Studypoint, they have made direct deposit available to all tutors, have provided continual trainings, and have re-vamped and updated program materials. They have also raised the bar on expectations of tutors, in order to provide a better product to students and families. Generally, I think the following is true of the company: -Great program managers -Good support staff -Solid trainings

Cons

There are a few things that make working at StudyPoint a bit challenging: -You are not able to screen or veto prospective students. I understand the challenges, since part of the sale is the specific tutor, but there are sometimes outstanding issues or last minute life changes that affect one's ability to serve a student well -Lack of compensation for mileage and time in a car. While we can set up our radius where we are willing to tutor, traffic, fluctuating gas prices, etc. make this a huge drain on profits. -Pay is not commensurate with how much StudyPoint charges and with how much work a tutor has to do. I think this is most true for academic tutoring, where the tutor has to lesson prep, print materials, buy books, etc. without compensation.

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StudyPoint Response
10y
Thank you for your feedback. This is important, and I appreciate it. We will work to get your input acted on. Best, Greg President & Co-Founder

Explore other reviews about StudyPoint

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Super-helpful and friendly staff. Every tutor has a manager/mentor. So, you know who to contact with any performance questions, or reviews

Cons

I was looking for a lot more students/hours per week than they were able to get for me. They do not have access to as many subjects (esp. college level) as some of the other online platforms. Focus is primarily high-school and placement test prep.

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StudyPoint Response
3w
Thank you for this feedback! I'm glad to hear your overall experience has been positive. I will share this feedback with the team so we can keep it in mind for future improvements. Best, Greg General Manager and Co-Founder
3.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule. Love working my students.

Cons

Not compensated for work you’re required to do outside of sessions with students. Pay does not reflect your value to the company. When I left, I was in the top tier tutors. They billed me out to families at over 10 times the amount of my hourly pay. Despite my performance and refused from parents and student, my pay only went up maybe 2% per year after they changed from the more incentive -based pay structure. No support from corporate office and no opportunity for advancement.

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StudyPoint Response
1mo
Thank you for your feedback. We certainly want our tutors to feel valued and to enjoy their experience working with StudyPoint, so I’m sorry to hear you had these frustrations with the organization. Feedback like yours will be very helpful as we look to restructure our tutor compensation and evaluation/raise process. Regarding support for tutors, all tutors have access to our Tutor Resource library, a veteran tutor mentor, and their program manager. This past year we also hired a tutor manager whose role is specifically to provide ongoing support, training, and guidance to our team of tutors. It is our hope that, collectively, these resources provide tutors with a solid support system as they work with students. Regarding opportunities for advancement, we offer many of our tutors opportunities to work in other areas of the business, including mentoring other tutors, interviewing tutor candidates during the hiring process, conducting role plays during the training process, and developing curriculum materials. Additionally, several of our full-time staff members started with StudyPoint as tutors. That being said, there is always room for improvement, and we thank you for this feedback. Best, Greg General Manager & Co-Founder
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