Take what you can; they will take everything they can from you - Tutor StudyPoint Employee Review

1.0
Dec 8, 2019
Recommend
CEO approval
Business Outlook

Pros

- I joined Studypoint when I first began tutoring and have worked for several tutoring agencies (as well as independently) since. Studypoint was by far the lowest-paying and least-organized agency, so it gave me the ability to practice getting my tutoring skills up to snuff in a low-stakes environment before moving on to an actual career

Cons

- From the back end, everything about this company screamed cheap and that they would do anything they could to maximize profits rather than invest in their tutors and treat them like the educated professionals they are. To me this also indicated that they were not truly dedicated to their students' education and prioritize profits above all else - Payment of $20/hr is less than half of what I earned at other agencies - No compensation for prep time or travel. I was once asked to go far outside my tutoring zone for a student, which I said I would be willing to do if Studypoint paid for the Uber. They wouldn't do it. Like I said, cheap. - All "training" is done online through some video modules, which I didn't even finish watching because I found them so worthless. There is no follow-up training or ongoing professional development - You will literally never meet a single person in management at this company. It's all done online. If you have questions or need to trouble-shoot, you do it by posting in their private facebook group. - I thought the teaching materials were poorly-written and ineffective. I felt badly having to use them to tutor students, since I knew there are much better materials out there that would have been way more helpful. Actually, I felt badly all around that parents were paying so much for such a cheap service.

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StudyPoint Response
6y
Thank you for your feedback. I'm sorry to hear your experience with the organization was not better. As a mission-driven organization, our students' success is paramount, and we recognize that our tutors are a huge part of that. That's why we provide extensive training, comprehensive materials, and a veteran tutor mentor and program manager to provide ongoing support and training. That's also why we have a guarantee with our SAT and ACT programs. We want StudyPoint to be a great experience for our students and our tutors. I will share your feedback with our staff so we can take it into consideration for future changes. Best, Greg President & Co-Founder

Explore other reviews about StudyPoint

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Super-helpful and friendly staff. Every tutor has a manager/mentor. So, you know who to contact with any performance questions, or reviews

Cons

I was looking for a lot more students/hours per week than they were able to get for me. They do not have access to as many subjects (esp. college level) as some of the other online platforms. Focus is primarily high-school and placement test prep.

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StudyPoint Response
3w
Thank you for this feedback! I'm glad to hear your overall experience has been positive. I will share this feedback with the team so we can keep it in mind for future improvements. Best, Greg General Manager and Co-Founder
3.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule. Love working my students.

Cons

Not compensated for work you’re required to do outside of sessions with students. Pay does not reflect your value to the company. When I left, I was in the top tier tutors. They billed me out to families at over 10 times the amount of my hourly pay. Despite my performance and refused from parents and student, my pay only went up maybe 2% per year after they changed from the more incentive -based pay structure. No support from corporate office and no opportunity for advancement.

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StudyPoint Response
1mo
Thank you for your feedback. We certainly want our tutors to feel valued and to enjoy their experience working with StudyPoint, so I’m sorry to hear you had these frustrations with the organization. Feedback like yours will be very helpful as we look to restructure our tutor compensation and evaluation/raise process. Regarding support for tutors, all tutors have access to our Tutor Resource library, a veteran tutor mentor, and their program manager. This past year we also hired a tutor manager whose role is specifically to provide ongoing support, training, and guidance to our team of tutors. It is our hope that, collectively, these resources provide tutors with a solid support system as they work with students. Regarding opportunities for advancement, we offer many of our tutors opportunities to work in other areas of the business, including mentoring other tutors, interviewing tutor candidates during the hiring process, conducting role plays during the training process, and developing curriculum materials. Additionally, several of our full-time staff members started with StudyPoint as tutors. That being said, there is always room for improvement, and we thank you for this feedback. Best, Greg General Manager & Co-Founder
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