Great People, Not So Great Place to Work - Anonymous employee StudyPoint Employee Review

2.0
Mar 6, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company hires some of the smartest, kindest, and sharpest people. The majority of them are a joy to work with, and take immense pride in their jobs. I can't say enough about how great the people are. They also pushed me to be better and it showed.

Cons

1. No mobility. Promotions exist, but they are slight variations of the same work you are likely already doing, just with a different title. 2. Low pay. I know it's education, but I've worked in this industry for several years now and the pay is considerably lower than normal. 3. Lack of true management. You can sometimes get lucky and have a great manager, but management changes frequently, and coupled with the lack of career pathing and overall mobility, it's hard to really cultivate the true mentor-like relationship that should come from management. 4. Lack of transparency/trust. I know that this has been a work in progress, but I often felt kept in the dark until the very last minute, even when the changes directly impacted me and my job. 5. Lack of flexibility. If you work from home, you are granted a ton of flexibility but plenty of folks don't work from home and the in-office environment is less flexible compared to most other modern workplaces.

Explore other reviews about StudyPoint

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Super-helpful and friendly staff. Every tutor has a manager/mentor. So, you know who to contact with any performance questions, or reviews

Cons

I was looking for a lot more students/hours per week than they were able to get for me. They do not have access to as many subjects (esp. college level) as some of the other online platforms. Focus is primarily high-school and placement test prep.

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StudyPoint Response
3w
Thank you for this feedback! I'm glad to hear your overall experience has been positive. I will share this feedback with the team so we can keep it in mind for future improvements. Best, Greg General Manager and Co-Founder
3.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule. Love working my students.

Cons

Not compensated for work you’re required to do outside of sessions with students. Pay does not reflect your value to the company. When I left, I was in the top tier tutors. They billed me out to families at over 10 times the amount of my hourly pay. Despite my performance and refused from parents and student, my pay only went up maybe 2% per year after they changed from the more incentive -based pay structure. No support from corporate office and no opportunity for advancement.

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StudyPoint Response
1mo
Thank you for your feedback. We certainly want our tutors to feel valued and to enjoy their experience working with StudyPoint, so I’m sorry to hear you had these frustrations with the organization. Feedback like yours will be very helpful as we look to restructure our tutor compensation and evaluation/raise process. Regarding support for tutors, all tutors have access to our Tutor Resource library, a veteran tutor mentor, and their program manager. This past year we also hired a tutor manager whose role is specifically to provide ongoing support, training, and guidance to our team of tutors. It is our hope that, collectively, these resources provide tutors with a solid support system as they work with students. Regarding opportunities for advancement, we offer many of our tutors opportunities to work in other areas of the business, including mentoring other tutors, interviewing tutor candidates during the hiring process, conducting role plays during the training process, and developing curriculum materials. Additionally, several of our full-time staff members started with StudyPoint as tutors. That being said, there is always room for improvement, and we thank you for this feedback. Best, Greg General Manager & Co-Founder
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