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      Summit Credit Union

      Engaged Employer

      Summit Credit Union reviews

      High stress, thankless job - Mortgage Loan Officer Summit Credit Union Employee Review

      2.0
      May 30, 2018
      Mortgage loan officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, I made a lot of money

      Cons

      Very high stress, little to no recognition for well exceeding goals. I was in a commissioned position and worked extremely hard to maximize income, but upper management didn't like that I made more than them so they drastically lowered the pay structure. They changed it 4 or 5 times during my tenure. I also had 5 different bosses in 7 years. I am told that the CEO, Kim Sponem, held meetings to discuss reducing pay for mortgage lenders because I was "making too much". Kim's ego knows no bounds. The Credit Union was making a lot of money because of my efforts. I produced about 18% of the volume with at least 12 lenders being on the team. Yet upper management gave me no recognition. They pay their mortgage lenders a below market commission because they think anyone can step into the position and do the job.

      Explore other reviews about Summit Credit Union

      5.0
      Jun 19, 2026
      Lending
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits Community Employees Values Atmosphere

      Cons

      Leaves a lot of room for interpretation

      avatar
      Summit Credit Union Response
      2w
      Thank you for sharing your feedback. Our goal is to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact on our members and communities. We are thrilled to hear that you find your relationship with Summit rewarding and that our values and work environment resonate with you. Your commitment and dedication are essential to our ability to provide a positive experience with your fellow employees and service to our members. Your comments are appreciated, and we look forward to continuing this journey together.
      5.0
      Jun 15, 2026
      Senior bilingual teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very positive atmosphere & welcoming during training period at HQ. Trainers are very knowledgeable & easily approachable. Staff at branch are also very supportive & helpful with continued training. Company as a whole is very invested in the wellness of their members & employees equally. Best decision I made in going back to financial industry after being in retail 25+ years. Summit definitely listens to their employees & is very open to many ideas on how to better the credit union. I have enjoyed company meetings & celebrations, they really keep you engaged in the networking functions or training sessions. Highly recommend.

      Cons

      Some branch locations not available in certain areas. But I know we are still growing and will eventually expand.

      avatar
      Summit Credit Union Response
      3w
      Thank you for sharing your feedback. Our goal is to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact on our members and communities. We are thrilled to hear that you find your relationship with Summit rewarding and that our values and work environment resonate with you. Your commitment and dedication are essential to our ability to provide a positive experience with your fellow employees and service to our members. Your comments are appreciated, and we look forward to continuing this journey together.
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