Pros
The benefits were great and probably the hardest part to leave. Great retirement packages. Paying on student loans? They'll give you a little benefit for that. Cheap health/dental/vision and good amount of PTO (your birthday is a paid holiday). Bonuses are good, if the company makes it's goals.
Cons
Goals are extremely unrealistic and growing every year. Company is very much focused on the quantity vs quality. As a lender, you're forced to stay one night a quarter to be a telemarketer for 2 hours- that's on top of the "outbound calling" you're expected to do throughout your normal day. I worked at multiple branches throughout my time there. My goals were the same whether I was working in a city of 250k people or a city of less than 10,000. As a long-term, experienced employee I was expected to train new employees in positions that were above mine (including management) but never good enough for a promotion. I was promised promotions for completing certain tasks, but once those were done the list was changed. Promised raises that never happened. I had managers that would say one thing to my face, telling me I was doing well, and then turn around and tell their managers the exact opposite. One critique I had during an "observation" (aka manager sits with you to nitpick your work) the only bad feedback I got was that I said "okay" too many times- yet in a later review I was slammed with poor feedback. Sales goals are rising every year while bonuses are getting smaller.
