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Summit Credit Union

Engaged Employer

Poor Environment - Senior Universal Banker Summit Credit Union Employee Review

2.0
Jun 26, 2020
Recommend
CEO approval
Business Outlook

Pros

Solid benefits and student loan reimbursment.

Cons

From day oneI had a poor experience. It was sad to see us talking poorly about other financial institutions when I was excited to learn about Summit. Then once I started, my manager never assited me with anything, which led to me hearing other team members talking poorly about me while I was calling for assistance and they forgot to put their phone on mute. They never once considered the fact that I was new and had no support. Sales goals were increasing, but they were making it harder to reach the goals. This company puts down banks all of the time for being more concerned about the #'s instead of the members, but they are doing the same thing. Management is a complete joke. I went through 4 managers not including the interim managers and I was only with the company for 2 years. Never felt appreciated. As a higher performer and somebody who was reliable, I was made to feel bad when I would be sick and as to leave, because only one lender would be available, however, it was perfectly acceptable for me to be by myself all the time.

Explore other reviews about Summit Credit Union

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits Community Employees Values Atmosphere

Cons

Leaves a lot of room for interpretation

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Summit Credit Union Response
2w
Thank you for sharing your feedback. Our goal is to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact on our members and communities. We are thrilled to hear that you find your relationship with Summit rewarding and that our values and work environment resonate with you. Your commitment and dedication are essential to our ability to provide a positive experience with your fellow employees and service to our members. Your comments are appreciated, and we look forward to continuing this journey together.
5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Very positive atmosphere & welcoming during training period at HQ. Trainers are very knowledgeable & easily approachable. Staff at branch are also very supportive & helpful with continued training. Company as a whole is very invested in the wellness of their members & employees equally. Best decision I made in going back to financial industry after being in retail 25+ years. Summit definitely listens to their employees & is very open to many ideas on how to better the credit union. I have enjoyed company meetings & celebrations, they really keep you engaged in the networking functions or training sessions. Highly recommend.

Cons

Some branch locations not available in certain areas. But I know we are still growing and will eventually expand.

avatar
Summit Credit Union Response
3w
Thank you for sharing your feedback. Our goal is to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact on our members and communities. We are thrilled to hear that you find your relationship with Summit rewarding and that our values and work environment resonate with you. Your commitment and dedication are essential to our ability to provide a positive experience with your fellow employees and service to our members. Your comments are appreciated, and we look forward to continuing this journey together.
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