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Summit Credit Union

Engaged Employer

Run………………You will Burn Out! - Universal Banker Summit Credit Union Employee Review

3.0
Sep 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits and Profit Sharing, PTO.

Cons

Not only are you expected to do your “titled” job, but you will also “help” the Contact Center every day in only 8 hours. No overtime. Having time to “help” is one thing, but when you cannot keep up with the job you have due to staffing shortages, expectations at Summit are unrealistic and unattainable. Employees are leaving in large numbers every month. What does that tell you? The poor new employees are not trained properly and are miserable. Recipe for disaster. How is Summit going to succeed with no “seasoned” employees? They are leaving due to burn out. Not only do the employees suffer with this recipe, but so do Summit’s members. Can someone please tell upper management to fix the broken wheel?

Explore other reviews about Summit Credit Union

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits Community Employees Values Atmosphere

Cons

Leaves a lot of room for interpretation

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Summit Credit Union Response
2w
Thank you for sharing your feedback. Our goal is to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact on our members and communities. We are thrilled to hear that you find your relationship with Summit rewarding and that our values and work environment resonate with you. Your commitment and dedication are essential to our ability to provide a positive experience with your fellow employees and service to our members. Your comments are appreciated, and we look forward to continuing this journey together.
5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Very positive atmosphere & welcoming during training period at HQ. Trainers are very knowledgeable & easily approachable. Staff at branch are also very supportive & helpful with continued training. Company as a whole is very invested in the wellness of their members & employees equally. Best decision I made in going back to financial industry after being in retail 25+ years. Summit definitely listens to their employees & is very open to many ideas on how to better the credit union. I have enjoyed company meetings & celebrations, they really keep you engaged in the networking functions or training sessions. Highly recommend.

Cons

Some branch locations not available in certain areas. But I know we are still growing and will eventually expand.

avatar
Summit Credit Union Response
3w
Thank you for sharing your feedback. Our goal is to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact on our members and communities. We are thrilled to hear that you find your relationship with Summit rewarding and that our values and work environment resonate with you. Your commitment and dedication are essential to our ability to provide a positive experience with your fellow employees and service to our members. Your comments are appreciated, and we look forward to continuing this journey together.
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