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      Summit Credit Union

      Engaged Employer

      Summit Credit Union reviews

      Not the worst, not the best - Member Service Representative Summit Credit Union Employee Review

      3.0
      Sep 21, 2021
      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, nice HQ, good people, lower management work really hard

      Cons

      Micro managed and unrealistic goals. Never get full payout for gainshare as they increase goals if we get too close through the year. Will only give raises/promotions if you've already been doing the job for a year or forced (like giving notice or getting another job offer) and you should take what they say at face value unless it's in writing (will promise promotions and not deliver). Upper management does not care for the individual and we are just numbers to them. They exploit workers to cut costs for labor. Inconsistent in many areas.

      Explore other reviews about Summit Credit Union

      5.0
      Jun 19, 2026
      Lending
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits Community Employees Values Atmosphere

      Cons

      Leaves a lot of room for interpretation

      avatar
      Summit Credit Union Response
      1w
      Thank you for sharing your feedback. Our goal is to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact on our members and communities. We are thrilled to hear that you find your relationship with Summit rewarding and that our values and work environment resonate with you. Your commitment and dedication are essential to our ability to provide a positive experience with your fellow employees and service to our members. Your comments are appreciated, and we look forward to continuing this journey together.
      5.0
      Jun 15, 2026
      Senior bilingual teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very positive atmosphere & welcoming during training period at HQ. Trainers are very knowledgeable & easily approachable. Staff at branch are also very supportive & helpful with continued training. Company as a whole is very invested in the wellness of their members & employees equally. Best decision I made in going back to financial industry after being in retail 25+ years. Summit definitely listens to their employees & is very open to many ideas on how to better the credit union. I have enjoyed company meetings & celebrations, they really keep you engaged in the networking functions or training sessions. Highly recommend.

      Cons

      Some branch locations not available in certain areas. But I know we are still growing and will eventually expand.

      avatar
      Summit Credit Union Response
      3w
      Thank you for sharing your feedback. Our goal is to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact on our members and communities. We are thrilled to hear that you find your relationship with Summit rewarding and that our values and work environment resonate with you. Your commitment and dedication are essential to our ability to provide a positive experience with your fellow employees and service to our members. Your comments are appreciated, and we look forward to continuing this journey together.
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