employer cover photo
employer logo
employer logo

Summit Credit Union

Engaged Employer

Middle Management Will Push Your Talent Away - Information Technology Summit Credit Union Employee Review

2.0
Jun 29, 2022
Recommend
CEO approval
Business Outlook

Pros

- Employees - Credit Unions have some of the best employees, with some of the most member focused goals. Summit has great employees in all of their departments. - Community Involvement - Summit is very community focused and shows it by allowing employees to volunteer as paid time. - Pay - Pay is good and fairly competitive for the area. - People - I would like to stress that most people I worked with in all departments are awesome and our member facing staff are some of the best in the industry.

Cons

- Middle Management - Middle Management will do anything to better themselves, without consideration for their direct reports or teams. Throwing people under the bus is common, along with a complete lack of support. "How can I help you" followed by "I don't think you're that busy" is all but uncommon. - Work Life Balance - It's no secret that Salary positions sometimes have 40 hour weeks and sometimes have 60 hour weeks. That's nature of the beast, but not every week should be a 50 or 60 hour week, followed by managers stating you're not meeting demands. I was actually told that I should work more nights to catch up on work, after being forced to work through holiday weekends and many week nights. - Adaptation - Summit did a great job adapting to the Pandemic and the changes that came with for individuals to work remotely. Managers did not necessarily do as great of a job adapting to employee's needs to be successful. Some managers prefer methods of management that they know are not working for their team, but instead of finding an alternative method, they continue to push these methods so they don't have to research or implement alternative methods. This leads to employee frustrations and managers putting the blame on their employees.

Explore other reviews about Summit Credit Union

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits Community Employees Values Atmosphere

Cons

Leaves a lot of room for interpretation

avatar
Summit Credit Union Response
1w
Thank you for sharing your feedback. Our goal is to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact on our members and communities. We are thrilled to hear that you find your relationship with Summit rewarding and that our values and work environment resonate with you. Your commitment and dedication are essential to our ability to provide a positive experience with your fellow employees and service to our members. Your comments are appreciated, and we look forward to continuing this journey together.
5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Very positive atmosphere & welcoming during training period at HQ. Trainers are very knowledgeable & easily approachable. Staff at branch are also very supportive & helpful with continued training. Company as a whole is very invested in the wellness of their members & employees equally. Best decision I made in going back to financial industry after being in retail 25+ years. Summit definitely listens to their employees & is very open to many ideas on how to better the credit union. I have enjoyed company meetings & celebrations, they really keep you engaged in the networking functions or training sessions. Highly recommend.

Cons

Some branch locations not available in certain areas. But I know we are still growing and will eventually expand.

avatar
Summit Credit Union Response
3w
Thank you for sharing your feedback. Our goal is to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact on our members and communities. We are thrilled to hear that you find your relationship with Summit rewarding and that our values and work environment resonate with you. Your commitment and dedication are essential to our ability to provide a positive experience with your fellow employees and service to our members. Your comments are appreciated, and we look forward to continuing this journey together.
See reviews by: Helpful|Rating|Date|All