Hostage to changing expectations - Senior Universal Banker Summit Credit Union Employee Review

Thank you for sharing your feedback, and we are genuinely sorry to hear about the challenges you have faced due to the recent changes in retail and call center operations. Your concerns about the impact on your ability to focus on your primary job responsibilities are important to us. At Summit, we aim to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact and make a difference in our community. We recognize that this situation has been frustrating and has affected your overall job satisfaction. We are committed to finding a balanced solution that ensures all operations run smoothly without overburdening any team. Your feedback helps identify ways we can improve our employees’ experience, and if you are open to discussing your concerns in more detail, please reach out to a member of the HR team, or your HR Business Partner. We would appreciate the opportunity to learn from your experience.