Can be a great company to work for - depending on who you are - Anonymous employee Sun Life Employee Review

3.0
Mar 23, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has good benefits and good work-life balance. The hours were flexible as long as you work the required weekly hour requirement. This is great for single parents as I was able to begin work after dropping my child off to school. Sun Life offers a lot of community service work. However, the best programs required driving to the home office in Massachusetts which wasn't too bad.

Cons

There was no consistency with management style. Some managers were awesome to work for, supportive, and great leaders. Others were horrible, displayed favoritism, treated some people unfairly, were horrible leaders. Unfortunately, I had a horrible manager who treated me unfairly because I stood up for myself when I felt that I wasn't being treated fairly or if I noticed that others weren't. I performed my job very well and went above and beyond my duties. Yet, I was purposely held back from promotions. People who were less dedicated, with terrible attitudes, and poor performance were constantly being promoted or earned more. If you are a manager's favorite, you get promoted. I used to love going to work, but over time my manager's treatment of me, and the fact that upper management allowed it, made me loathe the place.

Explore other reviews about Sun Life

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

Cons

Contract with VOYA ended and was not rehired with VOYA

2.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Holidays off, okay pay, cross train in other areas that are needed

Cons

Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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