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      Sun Life

      Engaged Employer

      Sun Life reviews

      Customer Service agent, then management - Anonymous employee Sun Life Employee Review

      4.0
      Mar 24, 2013
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company culture, at least at the site I was at. If the employee works hard, the company supports them.

      Cons

      Head office is in Boston, which has a subtle, but significant culture difference than the local service centre. Adapt to work with us, remember to include front line staff in thinking process.

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      5.0
      Apr 3, 2026
      Copy and print associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great work environment,

      Cons

      sometime layoffs, direct manger could know his people better

      1
      2.0
      Jun 25, 2026
      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

      Cons

      Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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