Good place to work and has the potential of being GREAT.. - Program Manager Sun Life Employee Review

3.0
Jul 30, 2013
Recommend
CEO approval
Business Outlook

Pros

Great people to work with. Always lots of interesting and challenging work. Competitive salaries and flexible benefit package. Market leader.

Cons

Organization matrix is too complex. Decisions take too long due to the number of people who need to weigh in. Too much process to deliver IT projects which turns into too much overhead and inefficiencies. Middle managers are not always selected based on competencies vs. friends/acquaintances and employees pay the price by reporting to individuals who cannot do their jobs and they end of leaving (high turnover rate in some areas)

Explore other reviews about Sun Life

5.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great work environment,

Cons

sometime layoffs, direct manger could know his people better

1
2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Cons

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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