Good enough salary and benefits but that doesn't make up for how terrible management is. Bullies. - Resolution Case Manager Sun Life Employee Review

2.0
Nov 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good enough salary. Decent career opportunities and room for movement/ growth. Good work/life balance.

Cons

Absolutely terrible management. They talk about how much they value culture but treat employees like numbers. Extreme micromanaging. They do not like to accommodate needs and if you do need an accommodation they will punish you for needing it. You are just a stat for managers own benefit to make them look good so if you don't reach your stats at 100% they will bully you into wanting to leave.

Explore other reviews about Sun Life

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

Cons

Contract with VOYA ended and was not rehired with VOYA

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Cons

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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