Technical Writer - Technical Writer Sun Life Employee Review

4.0
Feb 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Working at Sun Life Financial in Waterloo, ON was a great experience! The environment was very welcoming, the workload was steady, and I felt like I made a great contribution to my team even though I was only a co-op student.

Cons

Sun Life was very bureaucratic, and this was to be expected with such a large organization. As a student, it felt somewhat stifling because every action had to be reviewed and approved before they can be done.

Explore other reviews about Sun Life

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

Cons

Contract with VOYA ended and was not rehired with VOYA

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Cons

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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