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      Sun Life

      Engaged Employer

      Sun Life reviews

      Great people and culture, difficult job and caseload - Disability Case Manager Sun Life Employee Review

      4.0
      Jan 18, 2025
      Disability case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are amazing and super understanding and supportive. I probably would have quit if it wasn't for them. Good benefits You learn a lot constantly

      Cons

      Difficult job, emotionally draining, high caseload, a lot of things change and there are unpredictable things that happen within the organization that can be pretty stressful Compared to other competitors, pays less

      Explore other reviews about Sun Life

      5.0
      Jun 4, 2026
      Intake representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

      Cons

      Contract with VOYA ended and was not rehired with VOYA

      2.0
      Jun 25, 2026
      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

      Cons

      Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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