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      Sun Life

      Engaged Employer

      Sun Life reviews

      Customer Service Representative - Anonymous employee Sun Life Employee Review

      1.0
      Feb 15, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Good starting position -Alot of other opportunity withing building

      Cons

      -Horrible management -Environment was anti-social -Limited help available -Worst experience at a job -Strict environment -Frowned upon to look for jobs within company -Management was rude, un-sympathetic, snobby

      Explore other reviews about Sun Life

      5.0
      Jun 4, 2026
      Intake representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

      Cons

      Contract with VOYA ended and was not rehired with VOYA

      2.0
      Jun 25, 2026
      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

      Cons

      Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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