Pros
Pay and benefits initially appear competitive with perceived room for growth.
Cons
Before you read this, look at how polarized these reviews are. The negative reviews are passionate and comprehensive, while the majority of the positive reviews are totally bare-bones - often without any cons. It seems the reviews have been padded quite a bit (one recent review states the company has requested its employees to offset negative reviews with positive ones.) This perfectly encapsulates my distrust in this organization. What is espoused to be a culture of philanthropy and altruism, is instead interested in ever-increasing profit margins off their seemingly unknowing clientele. - Quality of life day-to-day is among the worst of any job I have worked. 90's music is played over a sea of cubicles while one repeatedly leaves the same voicemail until someone is found that isn't disgusted to be bothered by yet another recruiter. There are two "power hours" per day during which one must stay seated with no breaks (making 75+ calls per day). Employees are also encouraged to have over 250 job postings up at any time, which almost always means working from home. - Employees are categorized by personality through a 5 question self report test. This theory "True Colors" is loosely based on Meyers-Briggs, was released in 1978 and has not been peer reviewed or publicly replicated. This is presented as a benefit to group cohesion, but your results are posted on your cube so that colleagues and management can modify their behavior accordingly. My categorization resulted in my superiors believing that I never needed to be praised and was socially detached (neither of which are true). - Attempts to humanize the environment (team building exercises, pep-talks, etc.) are all very regimented and impersonal - almost always more awkward for all parties than beneficial - net loss. - I was under-trained in the multiple programs used, and for the numerous responsibilities spanning office functions. -The VP was somewhat detached and and did not have a positive relationship with anyone but her favorites. - When out of the building, everything I heard my fellow employees say about the organization was negative. There is a huge disconnect between management and employees. - Massively inefficient organizational communication and use of software. Innovation to workflow is stymied by long-time employees that are averse to change.