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Sunrise Senior Living

Engaged Employer

I am extremely dissatisfied regarding how Sunrise treats their employees. - Care Manager Sunrise Senior Living Employee Review

1.0
Apr 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexible hours (because no one wants to work at Sunrise, because they pay you like a McDonald's manager to take care of 8 people!) Good for a beginner CNA's in the medical field that want to get their foot in the door, build a resume or experience.

Cons

Too many residents that are basically total care of have excessive needs. That use mechanical lifts or stand up lifts. Some can't move at all and must be changed and washed in bed. 8 residents are typically on one assignment, mine is particularly heavy with no independent residents. You have to do your residents laundry, which is time consuming and takes time away from caring for your residents. Sometimes you will have to do multiple residents laundry in one 8 hour shift. Sunrise only cares about money and pays their employees like crap. $12.00 an hour is not what I went to trade school for. I can barely pay for college and my car with this job!They pay way below median for New York State pay for CNA's. This is not assisted living anymore, this is more like a nursing home. That's how they get away with paying us crap with having "an assisted living home" license. What a joke! And they don't want to pay us for the amount of work we do breaking our backs! They admit people that can't move at all or do anything for themselves except feed themselves and need to be dressed and washed in bed, not even on hospice! Some are complete dead weight and mess up your backs badly. All they care about is a expensive care plan, that's going in their pockets and not ours. Sunrise saves a lot of money by not hiring dining room staff and putting care managers to work in the dining room. Again, this takes a lot of time out from caring for residents and you will be running around work like a headless chicken when all your residents start ringing. Highly unrecommended for a permanent job. Most people I see working at Sunrise for 12 or more years end up with health problems and back pain, it is hard to watch them go through that since they do not pay much and they have to work to keep up with supporting their families. Most of the people I work with are single mothers or trying to build a new life here in America and struggling. It's very sad.

Explore other reviews about Sunrise Senior Living

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay Good people An okay job

Cons

Inconsistent hours and Inconsistent communication

avatar
Sunrise Senior Living Response
1w
All feedback is important to us and we take your comments very seriously. Please email info@sunriseseniorliving.com with your contact information so that we can reach out to you for additional information so that we can review and address the situation. Thank you, The Sunrise Team 
1.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's no a bad company, its bad leadership at the top with no senior living experiance and understanding of the business making horrific decisions.

Cons

Activity Directors are now being required to manage the concierge desk in addition to their existing responsibilities, which already include running daily programming, driving the bus, and supporting residents across the community. This expanded role means they are expected to be available from to 8 to 8, 7 days a week to, cover concierge shifts, train new concierge staff, and answer their phones even after they have clocked out. These are hourly employees. Expecting them to remain reachable and accountable outside of paid hours . Adding concierge management, shift coverage, and staff training on top of a already full plate, without any additional compensation, sends a message that their time and wellbeing are not valued. Work life balance is NOT important to the new leadership team. Activity Directors are the heartbeat of a senior living community. They are also the lowest paid managers in the building. Burning them out with unsustainable expectations will ultimately affect the residents they work so hard to serve and the business as a whole. Whoever allowed this decision to be made without any kind of raise, clearly has no clue about what it takes to be an Activity director and lacks education in senior living. Their attitude through all this is they want to raise the Activity Directors up and give them more opportunities to grow, but not financially. And if they dont like it, theres the door.

1
avatar
Sunrise Senior Living Response
2w
We strive to maintain a supportive and productive work environment in our community. We take all feedback and concerns seriously and would like to hear more about this situation. Please email info@sunriseseniorliving.com, so that we may obtain further details from you and can review this matter more closely. Thank you, The Sunrise Team
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