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Sunrise Senior Living

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Sunrise not what I expected - Anonymous employee Sunrise Senior Living Employee Review

2.0
Aug 14, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For the most part I do belive most of the people I work with are genuinely good, and have their hearts in the right place.( which is very important when you work in healthcare) They provide many different kinds of care. Such as assisted living as well as what they call the remincence neigbourhood which is for alzhimers care. They think outside the box when it comes to careing for their residents and understanding alzhimers disease, and even having fundraisers to raise money for the cure. They allow the residents to have pets and all surnrise communites have at least1 house dog or cat. They have lots of activieties, such as walking club, movie club, 3:00 house social where the residents may have a drink and a snack while listening to music they like and chit-chating. They have several exersice programs and a physical theraphist that directs one of the excersice programs several times a week. It's a realitivley young company considering its size ,but I think eventhough they seemed to have stretched themselves thin,overall they have the right idea.

Cons

Like I said earlier I do belive my co-wokers are all good people, however their is a lot of cattyiness.Going behind peoples backs to get them in trouble, tell on them or complain about them. Allthough it seems to me that happens in all jobs I've noticed it happens the most with nursing assistants. It seems like it's the worst at Sunrise but maybe thats just because it's fresh in my memory. I am unsatisifed with the pay. I got hired at 12.00 for another and much smaller company over 2 years ago. But here I got hired at 11.00 which doesn't seem right considering I had 2 years expericece as a C.N.A and you would think combined with inflation would have made it so I would at the the very least be making the same amount not a dollar less! But that is the way it is for now considering the economy I'm glad I have a job at all and I'm contiuning to look for other higher paying jobs which is going to be hard to find considering I haven't figured out what I'm going to go to school for. I found that in most cases people with a college degree have better jobs more respect and of course better pay which is what we all want. So my advice to anyone that is considering a job as a caregiver at a Sunrise or somewhere else is this: Get certified and don't consider it a career consider it plan B and maintain your certification wheather you are working as a C.N.A. or not. But all in all even though I love helping people in this case the residents, their family members and my coworkers I do consider this a dead-end job.

Explore other reviews about Sunrise Senior Living

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay Good people An okay job

Cons

Inconsistent hours and Inconsistent communication

avatar
Sunrise Senior Living Response
1w
All feedback is important to us and we take your comments very seriously. Please email info@sunriseseniorliving.com with your contact information so that we can reach out to you for additional information so that we can review and address the situation. Thank you, The Sunrise Team 
1.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's no a bad company, its bad leadership at the top with no senior living experiance and understanding of the business making horrific decisions.

Cons

Activity Directors are now being required to manage the concierge desk in addition to their existing responsibilities, which already include running daily programming, driving the bus, and supporting residents across the community. This expanded role means they are expected to be available from to 8 to 8, 7 days a week to, cover concierge shifts, train new concierge staff, and answer their phones even after they have clocked out. These are hourly employees. Expecting them to remain reachable and accountable outside of paid hours . Adding concierge management, shift coverage, and staff training on top of a already full plate, without any additional compensation, sends a message that their time and wellbeing are not valued. Work life balance is NOT important to the new leadership team. Activity Directors are the heartbeat of a senior living community. They are also the lowest paid managers in the building. Burning them out with unsustainable expectations will ultimately affect the residents they work so hard to serve and the business as a whole. Whoever allowed this decision to be made without any kind of raise, clearly has no clue about what it takes to be an Activity director and lacks education in senior living. Their attitude through all this is they want to raise the Activity Directors up and give them more opportunities to grow, but not financially. And if they dont like it, theres the door.

1
avatar
Sunrise Senior Living Response
3w
We strive to maintain a supportive and productive work environment in our community. We take all feedback and concerns seriously and would like to hear more about this situation. Please email info@sunriseseniorliving.com, so that we may obtain further details from you and can review this matter more closely. Thank you, The Sunrise Team
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