Is Sunstates Security a good company to work for?

Sunstates Security has an overall rating of 4.2 out of 5, based on over 746 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 83% of employees would recommend working at Sunstates Security to a friend and 80% have a positive outlook for the business. The best reviews about Sunstates Security have been left by employees working as Regional Manager , Operations Manager and Supervisor .

Does Sunstates Security pay their employees well?

According to anonymously submitted Glassdoor reviews, Sunstates Security employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sunstates Security. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sunstates Security?

83% of Sunstates Security employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sunstates Security 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Sunstates Security?

Security Officer (185) , Operations Manager (44) , Security Guard (44) , Site Supervisor (30) , Account Manager (25) , Regional Manager (25) , Unarmed Security Officer (17) , Manager (16) , Site Manager (15) , Armed Security Officer (13) , Supervisor (13) , Business Development Manager (8) , Security Supervisor (7) , Unarmed Security Guard (7) , Security Officer - Site Supervisor (6)

What are the pros of working at Sunstates Security according to real employee reviews?

"management is great" ((in 52 reviews)); "Good pay and close from home" ((in 51 reviews)); "Great benefits and laid back." ((in 47 reviews)); "they really care about their employees" ((in 20 reviews)); "The managers care about their employees." ((in 19 reviews))

What are the cons of working at Sunstates Security according to real employee reviews?

"Supervisors are encouraged through money motivation rather than chosen for team leadership affinity and aptitude." ((in 12 reviews)); "Upper management does not keep their word whatsoever and don't expect any type of useful communication with them unless they need something from you." ((in 11 reviews)); "You get promoted with no pay increase, was there for 3 yrs and never got a raise, you get employee of the month and not told about it til a year later." ((in 6 reviews)); "Pay could be a bit higher but it can be balanced out with optional overtime" ((in 6 reviews))

What are the top reviewed Sunstates Security locations?

Raleigh , Charlotte , Savannah , Greensboro , Dallas , Houston , Cincinnati , Atlanta , Nashville , Orlando , Winston-Salem , Newark , Roanoke , New York , Phoenix , Durham , El Paso , Ontario , Portland , Fort Lauderdale , Fort Mill , Austin , San Antonio , Dover , Salt Lake City , Albuquerque , Maxton , Fort Worth , Indianapolis , Peoria

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Sunstates Security reviews

Needs A Lot Of Work - Security Officer Sunstates Security Employee Review

2.0

Nov 22, 2019

Security officer

Recommend

CEO approval

Business Outlook

Pros

The higher process didn’t take very long, staff is always in communication.

Cons

Those is supervising positions are quick to criticize and even faster to punish, the insurance benefits package they have is very poor to say the least, and the pay could be better, they don’t fight for good terms in the contracts, management is strict about days off even if you hardly ever take off they want you to “have a good reason” along with proof. The work load at the sites isn’t often too much for one officer to complete alone. When one hired officer is fired they look into how they can make sure all other officers are in line but creating ways to spy on you and have a whistle blowing system the officers use, all while claiming it’s for safety purposes. Management make poor hiring choices, most officers aren’t professional. The client comes before the officers, whether is a overworking position or an impossible task management will say yes to keep them happy. Equipment is outdated on the premises I worked on. I received over 4 certificates through the company for best officer or something along the lines.

Sunstates Security Response

Thank you for taking the time to provide Sunstates Security feedback about your work experience. I am sorry your time with us did not end on a positive note. Our HR Department or Management is always available to discuss employee concerns.

Explore other reviews about Sunstates Security

5.0

Jun 17, 2026

Sales

Recommend

CEO approval

Business Outlook

Pros

I've had a great experience working for Sunstates Security. One of the biggest advantages is the company's commitment to its employees. Management is supportive, approachable, and genuinely cares about employee success and well-being. The company provides opportunities for growth and advancement, making it a great place for individuals looking to build a long-term career in the security industry. The work environment is professional, team-oriented, and focused on delivering excellent service to clients. Training and communication are strong, helping employees feel prepared and supported in their roles. Benefits are competitive, scheduling is generally fair, and there is a strong emphasis on recognizing hard work and dedication. Overall, Sunstates Security is a company that values its people, promotes a positive workplace culture, and offers solid opportunities for career development.

Cons

None that we can think of.

Sunstates Security Response

Thanks for leaving a review. We're glad to hear you enjoy being part of the Sunstates team. Your feedback will be shared with the management team.

5.0

Mar 18, 2026

Account manager

Recommend

CEO approval

Business Outlook

Pros

As a current manager at Sunstates Security, I’ve had the opportunity to see both the operational and employee sides of the business, and overall, my experience has been very positive. The company provides strong support to its leadership team and encourages professional growth. There are clear opportunities for advancement, and I’ve seen many employees—including myself—benefit from internal promotions. Compensation is competitive within the industry, and the benefits package, including healthcare, PTO, and retirement options, adds meaningful value. From a cultural standpoint, Sunstates stands out. There is a consistent emphasis on respect, accountability, and employee recognition, which helps build strong teams and maintain morale. Diversity and inclusion are also genuine priorities. As a manager, I’ve worked with a diverse group of employees and have seen the company foster an inclusive environment where people feel respected and supported. Senior management is approachable and communicates expectations clearly. There is a sense of direction and stability within the organization that makes it easier to lead effectively. Work-life balance can be challenging at times due to the nature of contract security and client needs, but overall, it has been manageable, especially with proper planning and team support.

Cons

Operational demands and scheduling can vary depending on client contracts, which can occasionally require additional flexibility from management.

Sunstates Security Response

3mo

Thanks for leaving a review. We're glad to hear you enjoy being part of the Sunstates team. Your feedback is greatly appreciated and will be shared with the management team.

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Jobs at Sunstates Security

3rd Shift Unarmed Security Officer - $17.00

3rd Shift Unarmed Security Officer - $17.00

FT Unarmed Security Officer - $20.89/hr

Unarmed Security Officers

Unarmed Security Officers

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Needs A Lot Of Work - Security Officer Sunstates Security Employee Review

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