Mismanaged, little to No discipline - Anonymous employee Sunstates Security Employee Review

1.0
Apr 17, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Job is not hard it is very boring at times.

Cons

Coworkers show always show up late(15-30 minutes)or call off after shift started with no disciplinary follow up. You are forced to cover even after working a double.(saw people mandated 20+hrs )You give availability so you can work another job and it's basically thrown in trash. Schedule is changed daily and no one updates you until you're late. People walk off and are back on the schedule the following week. They don't follow their own rules with hiring or promotions. Management is degrading, and hostile if you don't want to work 100 hours a week. I heard a lot of sketchy SOP rules (you agree 2 weeks ago to do a double on Tuesday but have a family emergency you're fired, you call in sick on your Friday you're fired) but never saw a SOP manual even after asking for it several times.

avatar
Sunstates Security Response
6y
Thank you for providing Sunstates Security with your review. We value your feedback and will share your comments with the management team. We wish you the best in your future employment.

Explore other reviews about Sunstates Security

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I've had a great experience working for Sunstates Security. One of the biggest advantages is the company's commitment to its employees. Management is supportive, approachable, and genuinely cares about employee success and well-being. The company provides opportunities for growth and advancement, making it a great place for individuals looking to build a long-term career in the security industry. The work environment is professional, team-oriented, and focused on delivering excellent service to clients. Training and communication are strong, helping employees feel prepared and supported in their roles. Benefits are competitive, scheduling is generally fair, and there is a strong emphasis on recognizing hard work and dedication. Overall, Sunstates Security is a company that values its people, promotes a positive workplace culture, and offers solid opportunities for career development.

Cons

None that we can think of.

avatar
Sunstates Security Response
4w
Thanks for leaving a review. We're glad to hear you enjoy being part of the Sunstates team. Your feedback will be shared with the management team.
5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

As a current manager at Sunstates Security, I’ve had the opportunity to see both the operational and employee sides of the business, and overall, my experience has been very positive. The company provides strong support to its leadership team and encourages professional growth. There are clear opportunities for advancement, and I’ve seen many employees—including myself—benefit from internal promotions. Compensation is competitive within the industry, and the benefits package, including healthcare, PTO, and retirement options, adds meaningful value. From a cultural standpoint, Sunstates stands out. There is a consistent emphasis on respect, accountability, and employee recognition, which helps build strong teams and maintain morale. Diversity and inclusion are also genuine priorities. As a manager, I’ve worked with a diverse group of employees and have seen the company foster an inclusive environment where people feel respected and supported. Senior management is approachable and communicates expectations clearly. There is a sense of direction and stability within the organization that makes it easier to lead effectively. Work-life balance can be challenging at times due to the nature of contract security and client needs, but overall, it has been manageable, especially with proper planning and team support.

Cons

Operational demands and scheduling can vary depending on client contracts, which can occasionally require additional flexibility from management.

avatar
Sunstates Security Response
3mo
Thanks for leaving a review. We're glad to hear you enjoy being part of the Sunstates team. Your feedback is greatly appreciated and will be shared with the management team.
See reviews by: Helpful|Rating|Date|All