Hidden Gem - Security Officer Sunstates Security Employee Review

5.0
Aug 13, 2020
Recommend
CEO approval
Business Outlook

Pros

1.) Upper Management actually checks on the sites, and actively listens to employee complaints, problems, or concerns. 2.) Multiple shift options for full time and part time. 3.) Opportunity for advancement & job training. 4.) Solid employee & client relationships. 5.) Supervisors being available by phone 24/7 for any issues. 6.) Over all good vibes from management staff especially in the head quarters office. 7.) Pay is on average higher than most security offers and consistently 8.) Sunstates actually holds their officers accountable for lazy or inconsistent work which is a breath of fresh air in this field. 9.) traveling distance is fair and consistent they aren't having heir officers driving to ridiculously far locations with threat of termination if they do not make it or are late. 10.) Overall this has to be one of the most accommodating and FAIR security companies I have ever worked for. Bonus: Sunstates does tolerate a lot of the lazy, bad habits, always late types you tend to get stuck with in this field. So a lot less burden tends to be dropped on hard working officers,

Cons

I honestly don't have anything bad to say about this company but for the sake of the review i'll pick out a few nit picky things. 1.) While pay is fair and consistent with local security averages, I do feel like Sunstates holds their officers to higher standard, on top of offering a better overall security experience to their clients vs other security companies. With that said I wish they would capitalize on that & ask for the minimum pay from clients be a little higher and really push the fact that Sunstates really is worth it because they are. 2.) I prefer darker uniforms due to staining, wear and tear, and an overall slimming effect which looks more professional vs some sites who wear khaki, light blue, or white. 3.) Advertising & recruiting could be better because like I said as far as security companies go this is a great one. They need to do a much better job in telling people that. They are better than their competition and need to start acting like it. 4.) I wish there was more diversity in the type of contracts the company had to offer. such as special events or a travel team etc. like I said, nit picky :-)

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Sunstates Security Response
5y
We appreciate you taking the time to leave us a review. We really enjoyed reading your comments and will take your concerns into account. We're glad to have a hard-working officer such as yourself on our team and thanks for all you do!

Explore other reviews about Sunstates Security

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I've had a great experience working for Sunstates Security. One of the biggest advantages is the company's commitment to its employees. Management is supportive, approachable, and genuinely cares about employee success and well-being. The company provides opportunities for growth and advancement, making it a great place for individuals looking to build a long-term career in the security industry. The work environment is professional, team-oriented, and focused on delivering excellent service to clients. Training and communication are strong, helping employees feel prepared and supported in their roles. Benefits are competitive, scheduling is generally fair, and there is a strong emphasis on recognizing hard work and dedication. Overall, Sunstates Security is a company that values its people, promotes a positive workplace culture, and offers solid opportunities for career development.

Cons

None that we can think of.

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Sunstates Security Response
4w
Thanks for leaving a review. We're glad to hear you enjoy being part of the Sunstates team. Your feedback will be shared with the management team.
5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

As a current manager at Sunstates Security, I’ve had the opportunity to see both the operational and employee sides of the business, and overall, my experience has been very positive. The company provides strong support to its leadership team and encourages professional growth. There are clear opportunities for advancement, and I’ve seen many employees—including myself—benefit from internal promotions. Compensation is competitive within the industry, and the benefits package, including healthcare, PTO, and retirement options, adds meaningful value. From a cultural standpoint, Sunstates stands out. There is a consistent emphasis on respect, accountability, and employee recognition, which helps build strong teams and maintain morale. Diversity and inclusion are also genuine priorities. As a manager, I’ve worked with a diverse group of employees and have seen the company foster an inclusive environment where people feel respected and supported. Senior management is approachable and communicates expectations clearly. There is a sense of direction and stability within the organization that makes it easier to lead effectively. Work-life balance can be challenging at times due to the nature of contract security and client needs, but overall, it has been manageable, especially with proper planning and team support.

Cons

Operational demands and scheduling can vary depending on client contracts, which can occasionally require additional flexibility from management.

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Sunstates Security Response
3mo
Thanks for leaving a review. We're glad to hear you enjoy being part of the Sunstates team. Your feedback is greatly appreciated and will be shared with the management team.
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