Is Sunstates Security a good company to work for?

Sunstates Security has an overall rating of 4.2 out of 5, based on over 746 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 83% of employees would recommend working at Sunstates Security to a friend and 80% have a positive outlook for the business. The best reviews about Sunstates Security have been left by employees working as Regional Manager , Operations Manager and Supervisor .

Does Sunstates Security pay their employees well?

According to anonymously submitted Glassdoor reviews, Sunstates Security employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sunstates Security. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sunstates Security?

83% of Sunstates Security employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sunstates Security 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Sunstates Security?

Security Officer (185) , Operations Manager (44) , Security Guard (44) , Site Supervisor (30) , Account Manager (25) , Regional Manager (25) , Unarmed Security Officer (17) , Manager (16) , Site Manager (15) , Armed Security Officer (13) , Supervisor (13) , Business Development Manager (8) , Security Supervisor (7) , Unarmed Security Guard (7) , Security Officer - Site Supervisor (6)

What are the pros of working at Sunstates Security according to real employee reviews?

"Good pay and close from home" ((in 51 reviews)); "Great benefits and laid back." ((in 50 reviews)); "management is great" ((in 48 reviews)); "The managers care about their employees." ((in 20 reviews)); "they really care about their employees" ((in 18 reviews))

What are the cons of working at Sunstates Security according to real employee reviews?

"Overtime is scarce and Upper Management lacks diversity." ((in 12 reviews)); "Pay could be a bit higher but it can be balanced out with optional overtime" ((in 6 reviews)); "They health benefits are horrible you can only see a doctor four times out of a year." ((in 5 reviews)); "Communication is almost non existent, politics and favoritism is rampant." ((in 4 reviews))

What are the top reviewed Sunstates Security locations?

Raleigh , Charlotte , Savannah , Greensboro , Dallas , Houston , Cincinnati , Atlanta , Nashville , Orlando , Winston-Salem , Newark , Roanoke , New York , Phoenix , Durham , El Paso , Ontario , Portland , Fort Lauderdale , Fort Mill , Austin , San Antonio , Dover , Salt Lake City , Albuquerque , Maxton , Fort Worth , Indianapolis , Peoria

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Sunstates Security reviews

Security officer - Security Officer Sunstates Security Employee Review

1.0

Oct 19, 2020

Security officer

Recommend

CEO approval

Business Outlook

Pros

They have a couple of managers that are good guys and try their best to work with employees given their resources. A+ for them.

Cons

They offer low pay, unstable hours, and constantly nickel and dime employees. The nickle and diming is on another level. Training, including continued company education, is unpaid and just "part of the requirement" in order to keep your job. Admin and payroll are a mess. They constantly miss hours you worked, miscalculate hours, add deductions, etc. I have a recurring task on my calendar just to check my upcoming paycheck every week. I have actually run out of energy with the back and fourth every week with pay corrections, and took a bit of a loss on the last one just to avoid communicating with them. The level of "talent" that they are able to attract is sad. Picture SNL doing a skit on a security company. The only qualification that most officers have, to do any type of security work, is that they are not felons or crack heads. You really have to be down on your luck to keep working for Sunstates. The fact that the head of security for the client I work for is a very nice guy is the only reason I am still here. However, with the latest round of payroll errors and nickel and diming, I have started to look for an alternative side income.

Sunstates Security Response

Thank you for providing Sunstates Security with your review. We value your feedback and will share your concerns with the management team.

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5.0

Jun 17, 2026

Sales

Recommend

CEO approval

Business Outlook

Pros

I've had a great experience working for Sunstates Security. One of the biggest advantages is the company's commitment to its employees. Management is supportive, approachable, and genuinely cares about employee success and well-being. The company provides opportunities for growth and advancement, making it a great place for individuals looking to build a long-term career in the security industry. The work environment is professional, team-oriented, and focused on delivering excellent service to clients. Training and communication are strong, helping employees feel prepared and supported in their roles. Benefits are competitive, scheduling is generally fair, and there is a strong emphasis on recognizing hard work and dedication. Overall, Sunstates Security is a company that values its people, promotes a positive workplace culture, and offers solid opportunities for career development.

Cons

None that we can think of.

Sunstates Security Response

Thanks for leaving a review. We're glad to hear you enjoy being part of the Sunstates team. Your feedback will be shared with the management team.

5.0

Mar 18, 2026

Account manager

Recommend

CEO approval

Business Outlook

Pros

As a current manager at Sunstates Security, I’ve had the opportunity to see both the operational and employee sides of the business, and overall, my experience has been very positive. The company provides strong support to its leadership team and encourages professional growth. There are clear opportunities for advancement, and I’ve seen many employees—including myself—benefit from internal promotions. Compensation is competitive within the industry, and the benefits package, including healthcare, PTO, and retirement options, adds meaningful value. From a cultural standpoint, Sunstates stands out. There is a consistent emphasis on respect, accountability, and employee recognition, which helps build strong teams and maintain morale. Diversity and inclusion are also genuine priorities. As a manager, I’ve worked with a diverse group of employees and have seen the company foster an inclusive environment where people feel respected and supported. Senior management is approachable and communicates expectations clearly. There is a sense of direction and stability within the organization that makes it easier to lead effectively. Work-life balance can be challenging at times due to the nature of contract security and client needs, but overall, it has been manageable, especially with proper planning and team support.

Cons

Operational demands and scheduling can vary depending on client contracts, which can occasionally require additional flexibility from management.

Sunstates Security Response

4mo

Thanks for leaving a review. We're glad to hear you enjoy being part of the Sunstates team. Your feedback is greatly appreciated and will be shared with the management team.

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Jobs at Sunstates Security

Security Officer Part Time

FT Unarmed SO/SPO Officer - $27.00/hr

Flex Security Officers $19/hr

Security Officer -F/T -$19/hr

FT Lead SO/SPO Officer - $32.88/hr

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