Bad Management Harms Company and Employees - Anonymous employee Superhuman Employee Review

1.0
Nov 23, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The employees are enthusiastic about the work, the company has good perks, and the product is interesting and useful for customers.

Cons

One office is noisy and chaotic. We are promised a new office space but so far nothing. The business model is questionable. Focus has changed from conversions to user acquisition, which creates a dilemma for marketing and product. Successful products have been shelved because of delayed development and release of the main browser extension, so focus moves from things that are working to things that are not. Communication between teams and offices is labored. Management across teams is inconsistent. General management is usually counter-productive. The CEO is a micro-manager who has a poor grasp of detail. Nearly all of the people who work directly with the CEO end up switching managers or leaving the company, but the CEO still has broad managerial and hiring responsibilities. This creates a lot of friction and mistrust, making it difficult to improve the processes of the company.

Explore other reviews about Superhuman

5.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- great culture of kind, low ego, really smart people - exciting energy around the new vision; lots of potential - benefits

Cons

- not fully remote flexible

4.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- Office life: I wasn't sold on returning to the office, but they've made it a really lovely experience. I'm not required to come in, just encouraged. I'm enjoying it much more than I anticipated. My meals are taken care of. My transportation needs are covered and flexible - sometimes I take MUNI, sometimes I drive. -On-site culture: Very deliberate about bringing teams together. There are always team on-sites at the office. I appreciate the intentionality in including remote employees. -Products: There's a lot of excitement about the products we're building and how we're pitching ourselves to the market. - AI: We have access to so many AI tools. I think this is a major selling point because my AI fluency is rapidly developing, and Superhuman isn't putting limits on it.

Cons

There's been a lot of change in the last two years. Grammarly acquired Coda, Superhuman Mail, and Rows. Then rebranded to Superhuman. Plus the leadership changes that come with that. You can only imagine the identity crisis that comes with all those changes. It feels like we're starting to come out on the other side, but it's also very clear we're in a moment of change. It can be hard to keep up with all the new products, product changes, and other updates.

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