Not enough pay - Customer Service Representative Support.com Employee Review

1.0
Oct 30, 2020
Recommend
CEO approval
Business Outlook

Pros

You get to work from home.

Cons

Not enough pay. Management wants you to do extra but don’t want to pay you for it.

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Support.com Response
5y
Thank you for your feedback. We are very open about our compensation structure, and believe we have a very robust bonus plan for our front line employees. All feedback is critical to continuous improvement, so thank you again for taking a moment to share your thoughts.

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5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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