Low pay - a lot of angry customers - Customer Service Representative Support.com Employee Review

Low pay, no raises, a lot of customers will yell at you. I worked here for almost 3 years. I never got a raise. You will get yelled at a lot. I supported Comcast and there are a lot of people who don't like Comcast. You will have a lot of people who have had several Comcast technicians to their house and their internet/cable still do not work. They expect you to try to solve the problem when several on-site techs cannot even figure it out. You will be expected to upsell customers even though their current internet/cable do not work. It is miserable sitting in your home for 8+ hours a day and getting yelled at. I think I would rather be homeless.