It's a pretty packagage until you take the bow off - Anonymous employee Surescripts Employee Review

2.0
Nov 15, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competivie salary, decent benefits. Peers and colleagues are fabolues to work with.

Cons

There is no continuity between departments. One department is allowed to work from home while others are not with no justification as why. The head of the HR department needs to know, he wouldn't know a harrassment law suit if it hit him in the face. 1/2 of executive leadership needs to go. The 1/2 that needs to go does not lead by example. It's okay for some to roll in around 10am but god forbid if minion is 15 minutes late. John Driscoll is not the CEO of Surescripts. Harry Totonis is.

Explore other reviews about Surescripts

5.0
Oct 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Strong leadership, values and work life balance. Competitive above market benefits/compensation

Cons

new ownership driving workflow fluctuations, not necessarily a negative but more frequent fire drills and impromptu pivots

1.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent individual contributors and dedicated frontline teams who support one another through an incredibly difficult corporate culture.

Cons

Leadership within the Technology and Security organization operates entirely on fear, micromanagement, and self-preservation. Transparently reporting organizational risks or highlighting operational gaps is treated as a personal threat by management rather than a professional duty. The leadership style relies on moving goalposts, extreme gatekeeping (like exhausting daily interrogation-style briefing traps), and intentionally vague performance feedback so success can never actually be achieved. Top-performing professionals are systematically targeted, isolated, and managed out through fabricated performance issues to protect executive reputations. Furthermore, the HR department is completely toothless. Detailed, explicit exit interviews outlining this exact abusive behavior and naming impacted employees are met with empty empathy but zero corrective action. HR routinely chooses to protect toxic executives over maintaining basic workplace ethics. Since the corporate takeover, the culture has entirely shifted from psychological safety to compliance through fear, causing widespread burnout, anxiety, and a mad dash for the exits by top talent. If you are considering a job here, do yourself a favor and reach out to former employees on LinkedIn, and hear about it directly.

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