I was very disappointed about the direction Swarovski is going. It is all about profit and nothing about the employees. - Store Manager Swarovski Employee Review

1.0
Apr 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Swarovski offers store managers a wonderful employee discount program. The salary is pretty competitive for retail and the benefits are great.

Cons

There is no work life balance. The managers are expected to work 10 hours days and if the store is struggling the Regional Director does not understand why you are not working every single day. There is a lack of communication between the stores and corporate. The stores are expected to run on single coverage and then it is questioned on why all clients are not being helped. Swarovski has become a negative place to work. Whatever you do, it is not good enough.

Explore other reviews about Swarovski

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Family owned great place to work

Cons

Large company, lots of red tape

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent salary and benefits, a cool industry and product.

Cons

Short sighted upper and middle management. Operational logic behind decisions pertinent to employee wellbeing went from great to deplorable with CEO Alexis Nasard

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