Poorly Run Chaos - Customer Representative/Intake Coordinator Sweetser Employee Review

3.0
May 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Building relationships with clients Interacting with a varied team Remote supervision Good team Time off

Cons

Lack of Training Confusing guidelines Whistleblower policies Lack of supervision Non clarity on roles and tasks Professionalism not given Ethics of HR Lots of "behind the scenes"

Explore other reviews about Sweetser

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Co-workers, team, access to support

Cons

Pay is based on state insurance coverage for clients so the work doesn’t match what the pay should be

1.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers have a positive attitude and do the best they can in the given circumstances

Cons

Clinical leadership is abysmal. Ethical concerns across the board. Safety concerns due to inappropriate resident placements. Under-resourced staff.

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