Worst company nothing but lies - Passenger Service Agent Swissport Employee Review

1.0
Feb 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Get experience with some amazing accounts

Cons

This company is nothing but lies! They tell you when you are being interviewed and through out training about all of these benefits you will get at 6 months. When time comes around and you start asking questions they don’t like it and will put a target on your back. They tell you that you are going to get x amount of hours but that never happens. You are Lu it if they even pay you for what you worked. Our pay checks have not been correct in over 10 weeks. I’m still waiting on pay from 6 weeks ago. The managers and the corporate office here never answers emails, test, or calls.

Explore other reviews about Swissport

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employer has good health insurance

Cons

Night time shift and day shift is limited

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

There is a sense of family culture at the airside level, and that was one of the few genuinely positive parts of the experience.

Cons

Unfortunately, the overall environment was overshadowed by micromanagement and a culture where communication often felt dishonest. There were situations where it seemed like management claimed conversations or warnings had happened when they had not, only to move quickly to write employees up. The lack of consistency and trust made the workplace frustrating and difficult to navigate. There also seemed to be high turnover, along with very little clear direction or path for growth. On top of that, some business practices came across as focused on avoiding providing proper benefits, which left a negative impression.

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