Poor management decisions. - Customer Service Swissport Employee Review

1.0
Aug 10, 2010
Recommend
CEO approval
Business Outlook

Pros

It's a good job if you are in school and work as a part timer.

Cons

management always puts passengers before employees, no matter what. "Customers are always right" goes too far at this company, and favortism is clear at every position, from senior management to supervisors.

Explore other reviews about Swissport

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employer has good health insurance

Cons

Night time shift and day shift is limited

2.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

There is plenty of available overtime.

Cons

Horrible work-life balance. Leadership is checked-out. Corporate is unreachable.

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