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      Swissport

      Engaged Employer

      Swissport reviews

      It's a love and hate relationship. - Passenger Service Agent Swissport Employee Review

      4.0
      Sep 19, 2010
      Passenger service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      You meet interesting people, you learn a lot about customer service, you get challenged everyday, and you learn about different cultures.

      Cons

      Low pay rate at certain airlines, rude passengers, and horrible work hours i.e. early morning shifts or very late ending shifts especially if there is a delay.

      Explore other reviews about Swissport

      5.0
      Mar 12, 2026
      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great employer has good health insurance

      Cons

      Night time shift and day shift is limited

      2.0
      Jul 5, 2026
      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is plenty of available overtime.

      Cons

      Horrible work-life balance. Leadership is checked-out. Corporate is unreachable.

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