Pros
--great group of staff willing to be there to help young people learn and grow --always a pleasure getting to work and know the families --students are generally enthusiastic, eager, and a joy to work with
Cons
--pay much too low for tutors/teachers who work with students --franchise owners sometimes want directors to assume two roles but pay only for one... which is offensively low given the expectations and responsibilities --franchise owners can derail a location based on their own lack of experience, pettiness, or ability to let their directors do what they were hired to do --it was devastating having to "put out fires" that negatively impacted relationships with families and, thus, jeopardized longterm contracts because franchise owner would change terms or demand something inconsistent with what was previously established with parents