Not a welcoming and safe environment to work at - Data Entry Pharmacy Technician Symbria Employee Review

2.0
Mar 31, 2019
Recommend
CEO approval
Business Outlook

Pros

It is an ESOP company

Cons

Symbria Rx Services Pharmacy in Illinois is not a friendly and supportive environment to work at. Training is non-existent which is a big patient safety issue due to the number of medication errors committed by the staff. There are punitive measures in place instead of re-training for the trend of errors made. Management (except for my immediate Supervisor) was non-supportive and not emotionally stable. Basically, if you are not part of a “click”, meaning those who have worked in multiple Pharmacies together in the past, you are never welcome and can be mistreated.

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Symbria Response
7y
I’m sorry to see your unfavorable opinion. We take employee feedback seriously, and appreciate the opportunity to address concerns. Our business practices are guided by our values, and first among them is integrity. We have compliance reporting channels in place to ensure ethical conduct as well as safety for both patients and employees. When it comes to the accuracy of patient medication, we do set high standards for our staff. We continuously look for process improvement opportunities and emphasize re-training but we also have to balance those things with personal accountability when it comes to dealing with recurring errors. We pride ourselves on our talented team, who we regularly survey for input. In our recent survey, 82% of the data entry team said they would recommend Symbria to others as a great place to work, and over 90% said the company provides quality service to clients. Although you are no longer with us, I welcome a direct conversation about your concerns. Feel free to reach out to me through our company website contact page to start a conversation. – Posted on behalf of Jay Mandra, VP Pharmacy Operations

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5.0
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Pros

Health work environment, well run organized company which is employee owned.

Cons

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1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros? You get a paycheck.

Cons

Micromanaging from higher ups. Unrealistic expectations for productivity given the staffing, support, and patient skill level. Significant pressure on staff to clock out while working to save productivity. Treatment time to the bare minimum so patients who need more therapy don’t get more. Spreads staff as thin as possible then complains when they can’t meet expectations. And somehow convinced employees to lie on Glassdoor to write 5 star reviews to get their ratings up because I’ve never met a single employee for this company who even thinks this company is mildly good let alone worthy of five stars. Every five star review since January is suspicious to me.

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