Good place to work - Customer Operations Symetra Employee Review

3.0
Jul 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Full remote and managers are beyond nice and helpful

Cons

Too strict and they micromanage your every move.

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Symetra Response
3y
I was happy to read your comment about our managers being nice and helpful — that’s an important quality. If you’re feeling micromanaged, I encourage you to have a conversation with your manager about it. For example they might just be checking to be sure we are meeting our customer and/or compliance obligations. You are also encouraged to reach out to your aligned HR Business Partner with any concerns.

Explore other reviews about Symetra

5.0
Jul 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Great pay and management

Cons

Not much that I can say except sometimes I have to work more hours than the company standard which is 37.5

1.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers are pleasant to work with.

Cons

Management is severely lacking in day to day job functions of their staff, they target anyone they do not like regardless of that person’s job performance. Managers are out of touch with what their staff is doing and they pick favorites. HR supports this behavior and will railroad you right out the door while destroying your mental health. Senior HR members see nothing wrong with targeting staff members based on who they “like”, and they lie to your face when you challenge it. Working 12+ hour days is necessary to keep up with the workload they put on you.

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