Unhealthy and Toxic culture / environment - Customer Success and Sales SymphonyAI Employee Review

1.0
Jan 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Rank and file employees are the highlight. Base pay is good. 401k is top of the market.

Cons

Unhappy customers and unhappy employees. Customer projects are never delivered on time and always way over budget. No bonuses and even expenses are not being paid on time. They've had four CFO's in three years. No product management leadership. They look for reasons to not pay. The company is firing good people and the best people are leaving. This was a nice company 18 months ago but that has been destroyed. The culture is cut throat and mean. Heavy micro management and the goal is for people to be unable to live up to expectations - this is from the top. They entice you with an IPO but that won't happen. Very toxic.

Explore other reviews about SymphonyAI

5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun and interesting challenges to solve

Cons

Hurdles at times to get the tools to do your job. Cost savings vs added value

1.0
Jul 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great collaboration among colleagues below the leadership levels (includes both executives and vertical leadership). Products are decent

Cons

- Verbally abusive leadership -Leaders actively retaliating against those who speak out -Threaten those who speak up and/or question their decisions -No career path -Sales team has to fight for (beg) commission payouts, regardless of what is agreed to in contracts -Absolutely no strategic vision or plan for the company, just grow sales -Associates are not given the resources needed to complete the expectations set on them

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