Pros
At one point just like you, I was reading all the negative reviews on this site and stressing out before accepting my job offer. I was nervous about management not listening to the employees and shooting down feedback left and right. I was scared the company was failing because of refusal to learn & accept feedback. They must have caught wind of those bad reviews or something because there are company-wide open-discussions weekly where we can ask our execs whatever's on our minds in front of the whole company, or anonymously. I've found that everyone I've worked with is receptive to feedback. I haven't met one dismissive person yet, and this is probably the first company I've ever worked for that I actively want to stay with after working here a year. - Excellent benefits - Salary is as expected for job role/experience, & definitely above average when considering other compensation that may be available - Sense of purpose. I directly see my role translate to the company succeeding - Highly-technical & awesome-personality co-workers - People here know how to learn and change quickly in order to see success - Work from home whenever you want/need to - Growing company; exciting times. Everyone is amped-up - Cares about employees - Actually working to improve diversity & inclusion. A lot of companies just have one meeting and that's it. Synack has a committee bringing in top-tier knowledgable people in an open-forum almost monthly.
Cons
Okay, I'm really grasping at straws here, but I came up with some: - Being a growing company is a double-edged sword. Plenty of growing pains. Not a huge deal though when you work with people who learn to adapt quickly. - As with any company that sells anything, customers can be difficult at times - Funding for professional development classes/courses/conferences doesn't really exist yet. (Yet. Keep in mind this is a relatively-young private company.) - No office currently due to COVID reasons. We used to get lunches paid for, but I expect that may come back whenever we decide to get an office. Also I can't be around my awesome co-workers in person which is a big bummer at the moment. - Highly-specialized position. A lot of the work my role does is only applicable experience for working in a crowdsourced penetration testing company. This con will vary from role-to-role.