you don't always get the truth - Account Manager Synack Employee Review

3.0
Sep 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Great product and team - fantastic customers and opportunities

Cons

the management is not really transparent when it comes to the future of the company

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Synack Response
1y
We appreciate the feedback. We believe in accessibility, openness and transparency among our team and strive to keep our team members informed about important company developments. We try to do this through a number of forums, as well as maintaining an open door policy where everyone (including our CEO) makes themselves available to team members. We are sorry to hear that you feel as though our leadership team did not do enough in this respect during your time here. At Synack, we are always looking to improve and will take your feedback into account moving forward. Should you have any questions or direct feedback on our product or product roadmap we encourage you to reach out directly to our product and engineer team leaders or the People Team.

Explore other reviews about Synack

5.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Synack has been fun with tons of work

Cons

Ton of work for Pentesters

1.0
Apr 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay was good and unlimited PTO

Cons

In my experience, there were consistent challenges related to leadership communication, clarity of vision, and transparency in decision making. Changes were often made with limited context provided to employees, which made it difficult to feel aligned with the direction of the organization. Decisions affecting teams appeared unclear or not well explained, contributing to uncertainty and reduced confidence in leadership.

1
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Synack Response
2mo
Thank you for taking the time to share this feedback. We genuinely value hearing from current and former team members - it helps us grow as an organization. Transparency, clear communication, and making employees feel informed and valued are areas we take seriously. We've made meaningful investments here, including more structured all-hands updates and dedicated channels for recognizing team contributions, but we know there is always more work to do. We recognize that changes without sufficient context can create uncertainty, and that's not the environment we want to build. Feedback like this helps us stay accountable to that standard. Our door is open, and we hope anyone with specific experiences or suggestions will feel encouraged to share them directly with leadership or through our internal feedback channels. We appreciate you sharing your perspective and wish you well.
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